Where can I find the Support code?

Your support code enables us to access your account if necessary. All paid plans and free trials have a support code.

To find your support code, find the Help drop-down menu. This is located in the top righthand corner of the main navigation bar inside your account:

If the Help option in the navigation bar does not change to a drop-down when you hover over it, it is possible you are either not signed into your account or you are signed in but haven't accessed your account yet. Once you're inside the account, you will be able to hover over the Help drop-down menu and retrieve your support code. 

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