Personal settings

This article explains each setting in the Personal settings. The Personal settings are controlled by each individual User and cannot be edited by other Users on the account. Go to Account > Settings > Personal settings.

Personal details 

First name:  This is the first name of the User. This information is taken from the sign-up form you filled out when you first signed up for ScheduleOnce. You can change the first name anytime. 

Last name: This is the last name of the User. This information is taken from the sign-up form you filled out when you first signed up for ScheduleOnce. You can change the last name anytime. 

Sign-in ID: By default this is the email address you used to sign up for ScheduleOnce. If you signed up for a ScheduleOnce account after August 16, 2014, you can change your sign-in ID.  You will be required to provide your password before changing your sign-in ID. Once your changes are saved, you can sign out and sign in again with your new sign-in ID. Users who sign up for ScheduleOnce for Google Apps cannot change their ID as this ID is their Google Apps ID. Learn more about changing the sign-in ID

Please note: Users with accounts created before August 16 2014, whether with a ScheduleOnce ID, Google ID, or Facebook ID, will not be able to change their login ID. This also applies to all Users added to the account, even if they were added after the above date. Users with accounts created before the above date can change the Receiving email address to which they receive all communication from ScheduleOnce. See the Receiving email address setting in the 'Email notifications to you' section below.

Change password: You can only change your password if you have signed up with a ScheduleOnce ID. If you have signed up with a Google ID and need to change your password, you must do it in Google.

Email notifications to you

Sending email address:  This controls the name and email address that ScheduleOnce generated emails come from. If you are not using Email from your domain, emails will come from “ScheduleOnce Mailer <mailer@scheduleonce.com>”. This setting is controlled by the account administrator

Receiving email address: This controls the email address where you receive ScheduleOnce generated emails. Your receiving email address is the same as your login ID. 

Email notifications to your Customers 

Sending email address:  This controls the name and email address that ScheduleOnce generated emails come from. If you are not using Email from your domain, emails will come from “ScheduleOnce Mailer <mailer@scheduleonce.com>”. This setting is controlled by the account administrator

Email name label: This is the name that appears in the “From” field in Customer notifications sent via your Booking page.  By default, the Email name label matches the name you used to create your account. Please note that changing the First and Last name in the Personal details will not affect the name label.  

Reply-to email address: The email address that a Customer sees and writes to if he replies to an email notification from your Booking page. By default, the Reply to email address is the same as your Receiving email address. The Reply to email address can be changed if you want replies to go to someone else, for example a secretary. Changing your login ID does not change this setting. 

Note: The “Email notifications to you” and “Email notifications to your Customers” settings are used to personalize and brand your ScheduleOnce email communications.  Learn more about Email integration

SMS notifications

Mobile phone number for SMS notifications: This is where you enter a mobile number if you wish to receive User notifications via SMS.  You can also perform a test SMS to make sure that you are able to receive SMSes from ScheduleOnce. Learn more about sending SMS notifications to Users

Other settings

Default time zone: This sets the default time zone for the User account. Every new Booking page that is owned by this User will inherit this time zone. The default time zone is also used as the meeting time zone in Group scheduling. Note that if you change the default time zone, the time zone on your existing Booking pages will not change. You must go to the Availability section > Time zone settings in each Booking page to change its time zone. This enables different time zones on different Booking pages.

Week start day: Monday is the default but you can change it to any other day of the week. The change in the week start date will affect both the administration side (your side) and the customer facing side of your Booking page/s.

Date and time format: You can choose between am/pm, 24hrs, mm/dd, dd/mm. This will affect both the administration side and the customer facing side of your Booking page/s. 

Stay updated: Keep this box checked to receive email updates from ScheduleOnce. Emails are typically used to announce new features and product releases.

Learn more about Account and Personal settings:

Rate this article