Automatic booking mode
When you work in Automatic booking mode, the Customer makes a booking and it is automatically created in your calendar with no further action required. See a demo
When should I use Automatic booking?
It is good to use Automatic booking mode when you're scheduling the same type of appointments, such as customer appointments, advisory sessions, interviews, etc. Automatic booking saves you a great deal of time, as everything happens automatically and your calendar just fills up with appointments.
Note: When you are using ScheduleOnce without a connected calendar and a Customer makes a booking, it is automatically created in the Home page Activity stream and a scheduling confirmation is sent to all relevant Users. You can manually add the event to your calendar directly from the confirmation email.
Works with single sessions or packaged sessions
The booking can be for a single session or for multiple sessions. You can select the exact number of sessions under the Single or multiple sessions? option by going to Setup -> click relevant Booking page -> Scheduling options section. For example, if the Customer must book 10 sessions, they will not be able to submit 9 or 11 sessions. Learn more about Session packages
Note: If your Booking page is associated with Event types (recommended), the Scheduling options section will be located under each Event type.
Meeting duration and meeting increments
When you work in Automatic booking mode, all time settings are in 5-minute increments, so an appointment can be as short as 5 minutes. In contrast, when using Booking with approval, you are limited to 15-minute increments.
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