Rescheduling a booking

When you reschedule a booking, you are always subject to the Reschedule policy set by the meeting organizer.

To reschedule a booking:

  1. Click the Cancel/Reschedule link in the scheduling confirmation email or calendar event.
    The Cancel/reschedule page opens.
  2. Click the Reschedule tab on the Cancel/reschedule page. (See Figure 1)
  3. Click the Reschedule button, and proceed through the rescheduling process.
  4. On the Booking form step, all information from the original booking is already pre-populated.
  5. If required, enter a reason for rescheduling and click Done.

    Note: If you paid for the booking, the Customer Reschedule policy might stipulate that you will need to pay a Reschedule fee when rescheduling the booking.

  6. The Rescheduling confirmation page appears.
  7. Upon rescheduling, you will receive a reschedule email notification and the meeting organizer is notified.

You’re done. No further action is required.


Figure 1: Rescheduling a booking

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