Rescheduling a booking

When you reschedule a booking, you are always subject to the Reschedule policy set by the meeting organizer.

To reschedule a booking:

  1. Click the Cancel/Reschedule link in the scheduling confirmation email or calendar event.
    The Cancel/reschedule page opens.
  2. Click the Reschedule tab on the Cancel/reschedule page. (See Figure 1)
  3. Click the Reschedule button, and proceed through the rescheduling process.
  4. On the Information step, all information from the original booking is already pre-populated.
  5. If required, enter a reason for rescheduling and click Done.

    Note: If you paid for the booking, the Customer Reschedule policy might stipulate that you will need to pay a Reschedule fee when rescheduling the booking.

  6. The Rescheduling confirmation page appears.
  7. Upon rescheduling, you will receive a reschedule email notification and the meeting organizer is notified.

You’re done. No further action is required.


Figure 1: Rescheduling a booking

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