Compliance BCC Emails

ScheduleOnce gives you the ability to automatically forward a hidden copy of all outgoing Customer email notifications to a designated email address. This feature is especially important for those organizations who are required to evaluate all sent messages for compliance purposes. 

Setting up Compliance BCC Email:

Only an Administrator can add a BCC email address under your account settings. You will need to already have your own BCC email address in place that is accepting emails.

1. Log into your ScheduleOnce account
2. Go to Account -> Settings
3. Scroll down to the Collect Customer notifications section
4. Enter your BCC email address and click Save

We recommend creating a test booking and sending a test email to yourself to ensure that the BCC address is accepting emails as expected. 

Once set up, all customer notifications will be BCC'd and sent to your designated email address.

Rate this article