Customer notifications

Notifications to Customers

When scheduling bookings, there are many instances where you might wish to send an email or SMS to y...

The Customer notifications section

The Customer notifications section is where you set which notification scenarios will trigger emails...

Sending SMS notifications to Customers

You can send SMS notifications to your Customers to keep them up-to-date about the booking they made...

Calendar event options for the Customer

Adding the booking to the Customer's calendar is a critical part in the scheduling process. When the...

Customer notification scenarios

This table defines the Customer notification scenarios used in the Customer notification section of ...

Troubleshooting: A Customer is not receiving SMS notifications

If a Customer complains that they are not receiving SMS notifications, please check the following: ...