Basic booking management

Managing your ScheduleOnce bookings

Home page Activity stream Managing bookings is easy with ScheduleOnce. The Home page of your acco...

The Home page Activity stream

The Home page of your account is where all your account’s bookings are captured in one place. It is ...

Our time zone support

When ScheduleOnce was started in 2006, our goal was to create a scheduling system with the best poss...

Lifecycle phases and activity states

All bookings follow a lifecycle. Depending on which phase of the lifecycle a booking is in, its sche...

Responding to a booking request

This article applies to the Booking with approval mode only. If you work in the Automatic booking mo...

Scheduling a booking request

This article applies to Booking with approval mode only. If you work in the Automatic booking mode, ...

Tracking and reporting of No-shows

When an activity has passed its scheduled time, the status of the activity is automatically set to C...

The Tracking ID

All individual sessions booked via ScheduleOnce have a Tracking ID, a unique eight-character string ...

The Package ID

All Session packages booked via ScheduleOnce have a package ID, a unique eight-character string that...

Mobile admin interface

The Mobile admin interface is available to existing ScheduleOnce Users, allowing you to manage appoi...