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Scheduling

Heather Niemiller Jan 20, 2012 04:31PM EET

Why is it that times I have already scheduled with other people still show up as available when someone else tries to schedule an appointment?

1 Agent Answer

Ron Jan 20, 2012 05:56PM EET

Hi Heather,

In order to prevent double booking you must connect your calendar and make sure that the "Busy time blocks my availability" is checked. See more details here:

http://help.scheduleonce.com/customer/portal/articles/77993-understanding-busy-time-behavior

Regards,
Ron

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