Booking page access permissions

Booking pages in a multi-user account are portable and shareable. Booking pages can be accessed by multiple Users and moved between User profiles. In addition, any User in the account can choose to subscribe to email or SMS User notifications for a specific Booking page.

Access to Booking pages is determined by a User's permissions granted for that specific page. There are four levels of permission that Users can have for a Booking page: Owner, Editor, Viewer and No access. See below for more details on each level.

Any Administrator can edit Users' permissions for Booking pages in the Account. There are two ways to edit permissions for a Booking page:

  1. Go to Account -> Users -> Relevant User -> Booking pages. In this section, you can determine which Booking pages the specific User can access.
  2. Go to Setup -> Relevant Booking page -> Overview sectionHere you can edit the specific Booking page's Owner and Editor. This method is only possible if the Administrator is able to edit the specific Booking page.
The four Booking page access permissions are as follows:

Owner – Available for both administrator and member User roles
The Owner is the person who receives the bookings created via the Booking page. The Owner is the only User who can see the details of their calendar appointments within ScheduleOnce. The Owner also receives the Booking page's activity in their Activity stream and is automatically subscribed to all email User notifications for that Booking page. There can only be one Owner for each Booking page.

Learn more about Booking page ownership

Editor – Available for both administrator and member User roles
The Editor has almost complete access rights to the Booking page and receives all activity for that Booking page in the Activity stream. An Editor cannot view the detailed information of the appointments from the Owner's calendar in the Date-specific Availability section. The Editor can subscribe to all email and SMS User notifications for that Booking page.

Viewer – Available for administrator User role only
Only Admins can have this access level and it is the default permission when an administrator User is created.

Viewers can see all Booking pages, Event types, and Master pages in the Setup section. Viewers also receive all activity for all Booking pages in the Activity stream. Viewers cannot edit the settings of Booking pages and do not receive booking notifications. 

No access – Available for member User role only

With this access, the Booking page will not show at all in the member's account. Only members can have this access level and it is the default permission when a member User is created.

In addition to the four access levels described above, ScheduleOnce allows you to define granular-level access to Booking page sections. This applies to both Owner and Editor access levels. An administrator editing a User profile can choose whether to grant that User with read-only or editing privileges for the all Booking page sections. To edit these settings, expand them by clicking the arrow icon at the left of each row where the User is Owner/Editor.

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