An introduction to your account settings

How to access your account

To access your ScheduleOnce Account, go to the ScheduleOnce home page. If you are already signed in, ScheduleOnce will recognize you as a User and welcome you back. You will then be able to access your account.

If you are not signed in, ScheduleOnce will prompt you to do so:

You must sign in with the ID with which you signed up. Learn more about accessing your account

Note: If you are using a version of ScheduleOnce that was installed from the G Suite market place, you can access it from within your G Suite account.


Changing your sign-in ID

You can change your own sign-in ID by going to your User profile. Navigate to the Profile image or initials -> My profile -> Personal details

If you would like to change the sign-in ID for one of your Users, you should go to the Account -> Users tab, and make yourself the Booking page Owner of any Booking pages they own, and then delete their User. Recreate their User account with the preferred sign-in ID. Learn more about changing your sign-in ID


The account settings area

In the Account settings area, found at Account -> Settings tab, there are two sections:

General settings

In the General settings section, ​you can:

  • Change your the Report header shown in PDF reports
  • Change the set location of your Customer notifications section
  • Change the set location of the Booking form section
  • Set a BCC email address on all outgoing Customer email notifications
  • Enter your partner referral code

GDPR compliance

In the GDPR compliance section, you can:

  • Provide ScheduleOnce with the contact information of your Data Protection Officer and your European Union representative
  • Describe your processing of personal data in ScheduleOnce as required by the GDPR
Learn more about maintaining records of processing in your ScheduleOnce account

User profile

Navigate to your User profile by clicking your profile image or initials -> My profile. Under the Personal details section, you can change your first and last name, your sign-in ID, and your password. Under notifications, you can also set your receiving email address, reply-to email address for Customer notifications, and your mobile phone number for SMS User notifications.

You can also set your account's default time zone, the week start day for your owned Booking pages, and the date/time format of your owned Booking pages, the reply-to email address for all customer notifications, and more. Learn more about the User profile


How to delete your ScheduleOnce account

We believe that ScheduleOnce should be easy to get into and easy to get out of. So if you decide to leave us, we will not stand in your way, though we will be sorry to see you go. You can delete your account by going to Account -> Billing -> Downgrades.

Note: when you delete your account, your data, meetings, and inbound pages will be permanently deleted. If you sign in again with the same ID, the system will treat you as a new user.

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