Scheduling a booking request

This article applies to Booking with approval mode only. If you work in the Automatic booking mode, the appointment is scheduled automatically.

If you need to know how to get to the scheduling page, see the article on Responding to a booking request.

In the desktop interface, the Schedule page presents all times selected by the Customer who submitted the booking request. The relevant days are highlighted with green in the month row above the table. To see times, you can click on the green days directly or use the arrow buttons:

Note: In the mobile admin interface, the Schedule page lists busy times from your selected calendars and displays the times suggested by the Customer who submitted the booking request. You can select specific dates at the top of the mobile interface and only view the suggested times for that date.

The mobile admin interface for smartphones:

The mobile admin interface for tablets:

When you click the Schedule button, the meeting is created in your selected calendar and a calendar invite may or may not be sent to your Customers. In addition, ScheduleOnce sends email confirmations with all meeting details to your Customers based on your Customer notification settings.

If none of the times work for you, you can always click the Cancel/Request new times link. Learn more about Cancelling a Booking request and Requesting new times

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