Purchasing and upgrading your ScheduleOnce account

Only ScheduleOnce Administrators can purchase, upgrade, or downgrade ScheduleOnce accounts. You can purchase or upgrade your account by going to Account -> Products.

On this page, you can view what is included in your ScheduleOnce account, change your billing cycle, and upgrade your plan.

Trial Account

  • In ScheduleOnce, every purchase starts with a free trial. You can sign up for any account plan you like from our Pricing page.
  • Each trial is available for fourteen days and includes unlimited Users, unlimited Booking pages and third-party integrations.
  • Every trial account comes with 25 free SMS credits. Learn more about SMS notifications

Purchasing for the first time

  • You can purchase your account at any time during the trial period. When you purchase, you can add User licenses and additional Booking page licenses.

Important: When your trial ends without payment, your account is suspended for a period of 90 days. Your scheduling configuration is kept and you can sign in at any time to purchase your account. After 90 days, your trial account is deleted and your ScheduleOnce data is lost.

  • All ScheduleOnce payments are recurring and based on the number of licenses purchased. You can decide to have a monthly or annual recurring billing cycle. If you choose to have an annual billing, you receive two months free. 
  • When you purchase for the first time, the purchase date will be the billing date for your recurring cycles. For example, if you purchased on September 1, your monthly payments are billed every first of the month. If you are on an annual cycle, your annual payments are billed every year on September 1. 

Upgrading your Account

  • After the initial purchase, every purchase will be an upgrade. When you upgrade your plan, the upgrade is immediately available in your account. 
  • When you upgrade your account, your recurring billing date does not change. You will first pay a prorated amount for the remaining cycle between the date you upgraded the account and the recurring billing date. The full recurring payment will only apply thereafter. Learn more about Transactions and invoicing

Adding User licenses

Adding additional Booking page licenses

  • You can add additional Booking pages to your account beyond the Booking pages included with your User licenses. 

Purchasing SMS credits

Unlike other ScheduleOnce products which are invoiced on a recurring basis, SMS credits are purchased in packages of credits, which are deducted based on usage. SMS packages are purchased per account, not per User. This means that any User can send SMS notifications through your ScheduleOnce account. Learn more about SMS pricing

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