Introduction to Booking pages

Booking pages are the basis of ScheduleOnce's robust and flexible scheduling approach. They are powerful and versatile pages through which bookings are made. Booking pages can be used with or without Event types, depending on your specific scheduling scenario.

Each Booking page is completely independent in its settings. Booking pages can be used with or without Event types, and can be included in a Master page. When included in a Master page, the availability of multiple Booking pages can be combined into one booking calendar. Learn more about Pooled availability


Each Booking page has the following sections:

Note: When your Booking page is associated with Event types (recommended), then the Scheduling options, Time slots, and Cancel/Reschedule policy sections are located on the Event type and not on the Booking page. The Booking form and Customer notifications sections can be located either on the Event type or the Booking page, depending on your Account -> SettingsLearn more

Overview​: A summary of the Booking page's main properties. Here you can also Booking page disable or enable the Booking page with one click. Learn more about the Overview section

Scheduling options​: Define your scheduling scenario. Here you decide:

  1. If you want to use Automatic booking or Booking with approval mode.
  2. If Customers will book single sessions or Session packages.
  3. If you want to offer one-on-one sessions or Group sessions.

Learn more about Scheduling options

Time slot settings: Control how time slots are displayed to your Customers. Here you can set the meeting duration, control how often time slots are offered, set limits on the available time presented to your Customer, control time zone behavior, and other important factors that make bookings easy to manage. Learn more about the Time slot settings

Recurring availability: Specify your availability pattern that repeats every week. Learn more about the Recurring availability section

Date-specific availability: Specify your availability for specific days if your availability differs on specific calendar dates, or if your availability pattern is highly variable from week to week. Learn more about the Date-specific availability section

Associated calendars: Control all settings that relate to your connected Calendar. Learn more about the Associated calendars section

Location settings: Specify the type of location: virtual location or physical location, and whether it is set by the Owner or the Customer. Learn more about Location settings

Booking form: Set the meeting subject, choose the Booking form you wish to use, and decide what happens when your Customer submits the Booking form. Learn more about the Booking form section

Customer notifications: Control the email and SMS notifications sent to your Customers, including scheduling confirmations, reminders, and follow-ups. Learn more about the Customer notifications section

User notifications: Control the email and SMS notifications that you and any additional stakeholders will receive. The User notifications are independent of the Customer notifications. Learn more about the User notifications section

Cancel/reschedule policy: Define the time frame during which Customers are permitted to cancel and reschedule a booking, customize the policy description presented to Customers, and choose whether Customers should provide a cancellation/reschedule reason.  Learn more about the Cancel/reschedule policy section

Public content: Provide information about the Booking page owner. This will be displayed to Customers will they make a booking. Here you can also set Tags, which are useful when you have many Booking pages combined under a single Master page. Learn more about the Public content section

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